Welcome to Doctor’s Dream by Vivek Sir. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and secure your personal information when you access our website www.doctorsdream.in (the “Website”) or use our services.

By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services..

Collection of Information

We collect personal information to provide you with a seamless learning experience. This includes:

✅ Personal Identifying Information: Name, email, phone number, date of birth, and address.
✅ Educational Information: Academic details, NEET preparation status, and exam preferences.
✅ Payment Information: For online payments, we use secure payment gateways and do not store your card details.
✅ Technical Data: IP address, device details, browser type, and usage logs for security and performance improvements.
✅ Interaction Data: Your activities on the Website, such as study material accessed, test scores, and customer support interactions.

We may collect this data through forms, cookies, tracking tools, and backend applications.

Usage and Retention of Information

Your data is used for the following purposes:

🔹 Providing study materials, test series, and personalized guidance.
🔹 Processing payments securely through third-party payment gateways.
🔹 Improving user experience through analytics and feedback.
🔹 Sending updates, course recommendations, and promotional content (you can opt out anytime).
🔹 Enhancing security, fraud prevention, and compliance with legal obligations.

We retain your personal data only for as long as necessary to fulfill our educational services, legal obligations, or legitimate business needs.

Sharing and Disclosure of Personal Information

We do not sell or rent your personal data. However, we may share it with:

✔ Authorized third-party service providers (e.g., payment gateways, email service providers).
✔ Government authorities if required by law, fraud prevention, or legal enforcement.
✔ Affiliated educational institutions or trainers to enhance learning outcomes.

All third parties adhere to strict confidentiality and data security policies.

Security Measures

We take strong security measures to protect your personal data:

✅ Encrypted storage and secure servers.
✅ Multi-layered authentication and access control.
✅ Regular system audits and vulnerability assessments.

While we take all necessary steps to secure your data, we recommend users take precautions such as not sharing login credentials.

Cookies and Tracking Technologies

We use cookies and analytics tools to improve user experience, track performance, and personalize content. You can disable cookies in your browser settings, but this may affect certain functionalities.

Third-Party Links

Our Website may contain links to external websites (e.g., payment portals, educational resources). We are not responsible for the privacy policies of third-party sites.

Use by Children

Our services are designed for students preparing for NEET. If you are under 18 years of age, you must obtain parental consent before using our Website or services.

User Rights & Choices

You have the right to:

🔹 Access, update, or delete your personal information.
🔹 Opt out of promotional emails and marketing communications.
🔹 Request a copy of your personal data stored with us.

For data access requests, email us at info@doctorsdream.in.

Consent to This Policy

By using our Website, you consent to this Privacy Policy and agree to the collection, storage, and processing of your information as outlined.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We encourage users to review it regularly to stay informed about how we protect their data. Continued use of the Website implies acceptance of the revised policy.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of Hisar, Haryana courts.

Your Privacy Matters to Us!

We are committed to ensuring a safe and secure learning experience. If you have any questions regarding this Privacy Policy, feel free to contact us anytime.

📍 Doctor’s Dream by Vivek Sir – The Best NEET Coaching in Hisar